Communication skills
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1. Active Listening
Listening is perhaps one of the most important aspects of effective communication.
Truly successful listening is not simply about the mere act of hearing the words being spoken, but of listening with attention and being able to understand what is being communicated. This helps create an environment in which people feel comfortable expressing their ideas and opinions, as well as promoting and building deeper relationships.
2. Pay Attention To Non-Verbal Communication
According to research by Salesforce, about 93% of all communication is non-verbal.
8 Examples of types of non-verbal communication
1) Appearance
2) Facial expressions
3) Gestures
4) Paralinguistics
5) Body language and posture
6) Proxemics
7) Eye gaze
8) Haptics
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3) Develop Your Emotional Intelligence
Having good control over your emotions is an important skill to learn to develop.
Developing emotional intelligence takes time, but it is important for allowing you to develop greater self-awareness and self-management. It will also allow you to become more socially aware and therefore improve management system.
4) Ask Questions
Using open-ended questions is a successful strategy for encouraging others to talk in greater depth. It also helps the conversation to flow more easily, leading to better outcomes.
Storytelling
Storytelling has been shown to be an effective form of verbal communication; it serves an important organizational function by helping to construct common meanings for individuals within the organization. Stories can help clarify key values and help demonstrate how things are done within an organization, and story frequency, strength, and tone are related to higher organizational commitment
The quality of the stories entrepreneurs tell is related to their ability to secure capital for their firms.
Thanks for reading.
